How can I tell if an item is in stock?

On the product page or in your quote request, we indicate the delivery time. Items with a delivery time of a few business days are in stock. Other items are not in stock or are custom-made.

Can I change my delivery address?

Depending on when you placed your order and the stage of the order process, it's sometimes still possible to change your delivery address. Please contact us at info@akoestieklabel.nl or +31 085 060 9710, and we'll see what's possible together.

What does 'post-calculation' mean for shipping costs?

This means the actual delivery costs are only discussed with you after your order is completed, since they sometimes depend on total weight or quantity. Would you like an indication in advance? Then contact us.

Can I return custom-made products?

No, custom-made products are excluded from the right of withdrawal because they're manufactured specifically to size and colour for you. Is there a technical fault, or was the wrong colour delivered, for example? Then contact us so we can resolve it for you.